SECTION III — SUPPORT
Support & FAQ
Last updated May 11, 2026
01How does Sound Like work?
You search for a song or generate any song by title and artist. We either pull from a hand-curated catalog of well-known tones, or we research the rig from public sources (rig rundowns, interviews, gear forums) using web search + a language model. Then a deterministic engine translates those source settings — knob positions, source amp type, source pickups — into the settings you should use given your amp and guitar.
02Why doesn't the tone sound exactly like the record?
A recorded tone has many ingredients we can't model from text: the specific guitar, the specific amp serial number, the microphone, the room, the EQ at mixdown, the player's pick attack, and (especially) the player's hands. Sound Like gives you a high-quality starting point. From there, dig in by ear — adjust by half-steps, listen for the part you want, and trust your ears.
03What gear does Sound Like know about?
The catalog currently covers ~4,400 guitars and ~1,800 amps, sourced from Fender, Gibson, Marshall, Mesa Boogie, Vox, Orange, PRS, Friedman, ENGL, Soldano, EVH, Blackstar, Peavey, Matchless, Dr. Z, Supro, Line 6, and many more. We're continuously adding to it. If your specific model isn't there, pick the closest family — the rule engine works on amp family (Fender / Marshall / Mesa / Vox / etc.) and pickup type (single coil / humbucker / P-90 / filtertron), not the exact model.
04What if my song isn't in the catalog?
Type the song and artist into the "Generate any tone" box. The app will research the song's rig using public sources and dial it in for your gear. This costs us a little per request, so over-popular requests are cached — the second player to ask for the same song gets the result instantly.
05I think a tone is wrong. Can I report it?
Yes — please email feedback@deltametricsai.com with the song, artist, what we suggested, and what you think it should be (or a link to a reliable source). We curate this manually and corrections are very welcome.
06Does Sound Like work without an internet connection?
Searching curated tones and adapting them requires a connection to our backend. The "Generate any tone" feature additionally requires the web-research pipeline. The iOS app (when released) will cache previously-loaded tones for offline browsing, but new generations and the full catalog require connectivity.
07Do I need an account?
No. v1 is anonymous — search, generate, and try things without signing up. Your gear setup is saved in your browser via localStorage (it persists on your device, not on our server). A future version will offer optional accounts for saved-tone libraries across devices.
08Is Sound Like free?
Yes — the beta is free for all features. Paid plans for advanced features (unlimited generations, premium catalogs, saved libraries across devices) will be introduced in a future release, with pricing presented at signup. Existing beta usage will not be charged retroactively.
09Is the app affiliated with Fender, Gibson, Marshall, etc.?
No. Sound Like is independent and not affiliated with, endorsed by, or sponsored by any guitar, amplifier, pickup, or pedal manufacturer. Brand names are referenced solely to describe gear in a factual manner. All trademarks belong to their respective owners.
10How do I delete my data?
Because v1 doesn't have accounts, there's no personal data tied to your identity to delete. To clear what's stored locally (your gear setup, PostHog's anonymous cookie), clear your browser's cookies and localStorage for soundlike.deltametricsai.com. If you have a specific privacy request, email privacy@deltametricsai.com.
11Get in touch
For anything not covered here:
- Support: support@deltametricsai.com
- Tone corrections: feedback@deltametricsai.com
- Privacy: privacy@deltametricsai.com
- Press / partnerships: hello@deltametricsai.com